Customer satisfaction is always our top priority, and as such we handle each query on an individual basis to the best of our ability. While we hope that you are delighted with your order, if you are not perfectly satisfied with your goods we will happily offer you a full refund or exchange.
Please read carefully our return policy to ensure you can proceed with your request as quick as possible.
- WE DO NOT REFUND BUT EXCHANGE WITH SOME OTHER ARTICLE
- All returns should be sent back to us in their original packaging provided.
- Please ensure when returning the parcel, it is properly protected with the dust bag provided.
- You have 7 days from receipt of order to request your returns number. You will receive your returns number by email.
- The item(s) should be returned unworn and in perfect condition, with all garment tags still attached, the packaging sheet and the dust bags. Returns that are damaged, soiled or returned without their original labels may not be accepted and may be sent back to the customer.
Before your parcel leaves our warehouse, it is fully checked and controlled by our packing team. If you receive an item which is damaged, please contact us immediately.
NOTE- WE DO NOT REFUND BUT REPLACE THE ARTICLE WITH THE AMOUNT EQUIVALENT OR MORE UNTIL AND UNLESS, THE FAULT IS OURS.
If your item is faulty (i.e. received damaged or manufacturing fault) we can offer alternatives such as repair or exchanges. For more information, please contact at the given number or at our e-mail address.